Hearts and unlocking

How do hearts work?

You get 3, 5 or 8 hearts a day, depending on your plan. Opening a guarded app costs one heart and opens it for 15 minutes; then it locks again. Spent hearts come back one every 3 hours, and all of them refill at 4 in the morning.

Why did opening an app cost two hearts?

During your sleep hours, opening a guarded app costs two hearts. You set bedtime and wake-up in Settings.

I'm out of hearts and really need an app

Tap Emergency on the lock screen. After a 3-minute wait the app opens for 15 minutes. You get one emergency a day (one a week in strict mode), and it resets your streak.

Can I change how many hearts I get?

Yes, in Settings. Fewer hearts apply right away. More hearts arrive with the next morning's refill. In strict mode, any change that lowers your protection waits 24 hours, and you can cancel it while it waits.

A whole category is guarded. How do hearts work there?

A category counts as one guarded thing: a single heart opens every app in it for 15 minutes.

Your pet

When does my pet evolve?

It grows from the XP you earn by keeping hearts and protecting your days: a child from day 1, a teen around day 7, an adult around day 30, and Radiant around day 66. Your habits decide which of four adults it becomes.

Can my pet get sick or die?

No. Mochi may look worried or sulk for a while after you spend a heart, but nothing you do can hurt it.

What is a streak, and what are freezes?

A day counts toward your streak when the lock stays on for at least 20 hours without an emergency unlock. You earn a freeze every 7 days (up to 2), and a freeze saves a missed day automatically.

What happens at day 100?

You choose when your pet graduates to the Sanctuary, where it keeps its history card. A new egg of a different species hatches, carrying one heirloom you pick. Coins and items stay with you.

How do I get coins?

Every heart you don't spend becomes 10 coins at the end of the day. Adventures bring 15 to 80 coins, and streak milestones at 7, 30, 66 and 100 days pay extra.

Subscription

How does the free trial work?

You get 3 days with everything. A reminder arrives the day before your plan starts. If you cancel before then, you aren't charged.

How do I cancel?

On your iPhone, open Settings, tap your name, then Subscriptions, and choose Peebo. You can also tap Manage in the app's Settings.

What happens if my subscription ends?

The lock switches off, so your apps are free, and your pet hibernates. Nothing is lost: when you subscribe again, your pet wakes up with its XP, stage and coins.

I bought it on another phone

Open Settings in the app and tap Restore. Use the same Apple ID you bought it with.

The app says there's a payment problem

The App Store couldn't take the last payment. The lock stays on while Apple retries; update your payment method in Settings, your name, Payment & Shipping.

Something isn't working

Guarded apps open without the lock screen

Open Peebo. If Screen Time access was turned off, Home shows "I can't see your apps" with a button to allow it again. If everything looks fine, tap Repair the lock.

Screen Time access won't turn on

If a parent manages this phone with Family Sharing, they may need to allow it. Peebo is made for people managing their own phone, not for parental control.

I got a new phone

Install Peebo and sign in with the same Apple ID. Your pet comes back from iCloud. Restore your purchase, then pick your apps again, since app choices stay on each phone.

I don't get notifications

Check Settings, Notifications, Peebo on your iPhone, and the switch in the app's Settings. With notifications off, messages wait in the inbox on Home.

Does deleting the app remove the locks?

Yes. Deleting Peebo removes every lock right away.

Still stuck?

Write to us and include your Support ID (in the app: Settings, Support ID, Copy) so we can look into it. We read every message.

support@peebo.app